Privacy Policy – Sumus Smart Residence
La presente informativa descrive le modalità di trattamento dei dati personali degli utenti che visitano e utilizzano il sito del Sumus Smart Residence (di seguito “Sito”). Il trattamento avviene nel rispetto del Regolamento UE 2016/679 (GDPR) e della normativa nazionale vigente in materia di protezione dei dati personali.Privacy Policy – Sumus Smart Residence
1. Data Controller
Sumus Smart Residence
Via Ravenna 5, 63821, Porto Sant’Elpidio (FM), Italy
VAT: 01458140447
Email: info@sumusresidence.it
The Data Controller is responsible for the processing of personal data in accordance with this privacy notice.
2. Types of Data Collected
While browsing and using the Website, the following categories of data may be collected:
Data voluntarily provided by the user:
- First and last name
- Email and contact details
- Information entered in request or booking forms
- Any additional data voluntarily provided in messages sent by the user
Browsing Data (automatically collected):
- IP address
- Browser type and device
- Access logs
- Pages visited and time spent
- Cookies (see dedicated section)
These data are collected automatically by the IT systems necessary for the operation of the Website.
3. Purpose of Data Processing
Personal data of users are processed for the following purposes:
- Responding to information requests or quotes
- Managing bookings and communications related to stays
- Sending service communications
- Fulfilling legal obligations and requests from authorities
- Improving website navigation and ensuring proper functionality
- (Only with consent) Sending newsletters, offers, and promotional communications
4. Legal Basis for Processing
Data processing is based on:
- Performance of a contract or pre-contractual measures (e.g., information request or booking)
- Legal obligation
- Legitimate interest of the Controller (e.g., website security, prompt responses to users)
- Explicit consent of the user, where required (e.g., newsletters)
5. Data Processing Methods
Data is processed using IT and telematic tools, adopting technical and organizational measures to ensure security, integrity, and confidentiality.
Automated decision-making or profiling without consent is not used.
6. Data Sharing and Disclosure
Data may only be shared with:
- Technical service providers and hosting companies
- Booking management platforms
- Staff authorized by the Data Controller
- Public authorities, as required by law
Data will not be sold, transferred, or shared with third parties for commercial purposes.
7. Transfer of Data Outside the EU
If necessary, any transfer of data outside the European Union will comply with GDPR, using Standard Contractual Clauses or adequacy decisions.
8. Data Retention
Data is retained for the time necessary for the purposes for which it was collected:
- Information requests: max 12 months
- Booking data: according to accounting and tax regulations
- Marketing data: until consent is withdrawn
- Cookies: according to the periods stated in the Cookie Policy
9. User Rights
Users may exercise their rights under the GDPR at any time:
- Access to data
- Rectification
- Deletion (“right to be forgotten”)
- Restriction of processing
- Objection
- Data portability
- Withdrawal of consent (if applicable)
To exercise your rights:
📩 Email: info@sumusresidence.it
Cookie Policy – Sumus Smart Residence
Welcome to sumusresidence.it (hereafter, “Website”). This page explains what cookies are, how we use them, and how you can manage them.
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They serve various purposes: remembering your choices, optimizing navigation, and, if you consent, collecting data for analytics or advertising.
2. Why We Use Cookies
We use cookies on our Website to:
- Ensure proper functioning of the pages (technical cookies)
- Remember your browsing preferences (e.g., language)
- Collect anonymous statistical data about site usage (analytics cookies)
- Serve other purposes only with your consent (e.g., profiling or third-party cookies)
Purposes and types of cookies may be updated over time.
3. Types of Cookies and Parties Involved
According to the Italian Privacy Authority guidelines, cookies are categorized as follows:
Technical Cookies: necessary for website navigation and operation. No prior consent required.
Analytics/Statistic Cookies: help us understand how visitors use the site (e.g., most viewed pages). Anonymous and non-identifiable.
Profiling or Third-Party Cookies: used to create browsing profiles for personalized advertising or to integrate external services. Require explicit consent.
We also distinguish between first-party cookies (sent directly by sumusresidence.it) and third-party cookies (sent by other domains).
4. How to Manage Cookies
Upon entering the Website, a banner requests your consent for non-essential cookies. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize which cookie categories to enable
You can also change or withdraw consent at any time via the “Cookie Settings” button at the bottom of the site or through your browser settings.
5. User Rights Regarding Cookies
You have the right to:
- Decide which categories of cookies to accept
- Withdraw consent at any time
- Get information on which cookies are active and their purposes
- Access the updated Cookie Policy
6. Cookie Retention
Cookies may have different durations:
- Session cookies expire when you close your browser
- Persistent cookies remain longer, depending on their function and intended duration
7. Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in the cookies we use or in regulations. We recommend checking it periodically
Last update: November 17, 2025